Refund Policy

Graphics & Visual Design

Graphics design includes all the branding materials design such as logo, business card, brochure, flyer, packaging design, poster design, t-shirt design, mug design, and other visual branding assets.

When we design for a visual branding asset, you can cancel the order before it is finished. Once the project is done and we have made the final delivery, there is no chance to refuse it and get the money refund.

However, you can still have the room to send requests if you have any legit contention for that. We promise we will hear you and refund the money while deducting 20%-40% as credit fee.

It is because designers have to pay hard work and attention to find the best design concept for clients’ needs. Our graphic design team consists of top-class graphics designers who are in the sector for more than 2-3 years. They are proven for creativity and the ability to yield the exact design you need. However, if you send cancelation request in 30 minutes of placing order, we will cancel your order without any charges.

Website Design And Development

Our web design and development service that helps many startups, small brands, and even medium or large businesses to grow up.

If you are an offline business and decided to build up online brand identity with the website, we are here to provide all the support you need.

Don’t worry if you have no idea about web design and development, our world-class web designers and developers are ready to hook you up all the way.

If you have ordered your website design and don’t find the design helpful to your need, no problem, we will refund the advance payment you did. Our refund policy will be applied in such situations,

  • You are not satisfied with the initial design mockup
  • We didn’t start your project at all or we’re unable to start soon
  • We are unable to complete the project as per the project’s specifications

No refund will be given if the design is already approved and the project is delayed due to lack of communication from your edge.

For future information, feel free to ask any questions related to our service via email or direct call.